At Crutchfield.com, customer service is of the utmost importance. On the electronics retailer's home page, founder Bill Crutchfield personally promises customers "the best shopping experience possible." To uphold that pledge, Crutchfield is now using AlertSite's DéjàClick™, Web Site Performance Monitor, and Business Benchmarks to ensure its Web site presents pages and processes orders at peak efficiency, around the clock and around the world.
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